BRIARWAVE LEGAL

Online Purchase Agreement

Please read carefully before purchasing or downloading any Briarwave product.

Downloaded software, audio plugins, installers, licenses, presets, and digital products are non refundable once purchased, accessed, licensed, or made available for download.

Terms And Conditions

IMPORTANT: PLEASE READ CAREFULLY BEFORE PURCHASING OR DOWNLOADING ANY BRIARWAVE PRODUCT.

This Online Purchase Agreement (“Agreement”) is a legal agreement between you, as an individual or single legal entity, and Briarwave (“Briarwave,” “we,” “us,” or “our”) regarding any Briarwave product you purchase, download, install, access, or use through this website or an authorized Briarwave sales channel.

By placing an order, completing a purchase, downloading a product, installing a product, or using a Briarwave product, you agree to be bound by the terms of this Agreement and any applicable End-User License Agreement (“EULA”) provided with the product.

If you do not agree to these terms, do not purchase, download, install, or use the product.

01. Products Covered

This Agreement applies to Briarwave software products, audio plugins, installers, updates, manuals, presets, downloadable materials, related files, documentation, and any associated digital content made available by Briarwave.

Collectively, these are referred to in this Agreement as “Products.”

02. License Terms

When you purchase a Briarwave Product, you are purchasing a license to use that Product, not ownership of the Product itself.

Briarwave grants you a limited, non-exclusive, non-transferable license to download, install, and use the Product according to the terms of this Agreement and any applicable EULA.

All rights not expressly granted are reserved by Briarwave.

03. Installation and Authorization

Briarwave Products may require registration, authorization, license activation, or use of a Briarwave account or license system.

You may install and use a Product only in accordance with the license terms provided with that Product. Unless otherwise stated, the license is intended for use by one purchaser and may not be shared, resold, rented, leased, distributed, sublicensed, or transferred without written permission from Briarwave.

Briarwave may limit the number of authorized installations or activations for a Product. Authorization limits, machine activations, and license management policies may change as part of normal product development and licensing administration.

04. Digital Delivery

Briarwave Products are generally delivered digitally through downloads, customer accounts, email links, license portals, or other electronic delivery methods.

You are responsible for ensuring that your computer system, operating system, DAW, plugin format, and host software are compatible with the Product before purchasing.

05. No Refunds on Downloaded Software and Plugins

All sales of downloaded software, audio plugins, installers, licenses, presets, and digital products are final.

Because Briarwave Products are delivered digitally and can be accessed, downloaded, authorized, or installed immediately after purchase, Briarwave does not offer refunds, returns, or exchanges on downloaded software or plugin purchases.

This no-refund policy applies once an order has been completed, a license has been issued, a download has been made available, or the Product has been accessed in any way.

Please review all product descriptions, system requirements, supported formats, compatibility information, demos, manuals, and available documentation before purchasing.

If you experience a technical issue, Briarwave will make reasonable efforts to help you resolve installation, authorization, or product functionality problems, but technical support does not convert a final digital sale into a refundable purchase.

06. Cancellations

Orders for digital Products may not be cancelled once the purchase has been completed, a license has been issued, or download access has been provided.

If you believe an order was made in error, contact Briarwave promptly. Briarwave may review the matter at its sole discretion, but no refund or cancellation is guaranteed.

07. Pricing and Payment

Product prices are displayed on the Briarwave website or checkout page at the time of purchase.

Prices may change without notice. Promotional pricing, bundles, discounts, and limited-time offers may begin or end at Briarwave’s discretion.

Payments may be processed through secure third-party payment providers. By completing a purchase, you may also be subject to the payment processor’s terms, privacy policy, and transaction rules.

You are responsible for any applicable taxes, duties, fees, currency conversion costs, or charges associated with your purchase.

08. Bundles and Promotional Offers

Briarwave may offer Products individually or as part of bundles, collections, beta offers, early-access offers, promotional packages, or limited-time sales.

Bundle pricing is offered as a package price and does not assign a separate refundable value to individual Products inside the bundle.

If a bundle contains downloadable software, plugin licenses, installers, or other digital Products, the entire bundle is subject to the same no-refund policy described above.

09. Product Information and Compatibility

Briarwave makes reasonable efforts to provide accurate descriptions of its Products, supported formats, system requirements, operating system compatibility, and intended behavior.

However, audio systems, DAWs, operating systems, host applications, computer hardware, plugin formats, and studio environments vary widely. Product descriptions, sonic descriptions, workflow descriptions, or creative-use descriptions reflect general design intent and user experience and should not be interpreted as guarantees of identical results in every system or production environment.

Briarwave may update, modify, improve, rename, add, remove, or change features, compatibility information, supported formats, or product specifications over time.

10. Updates

Briarwave may provide updates, bug fixes, refinements, compatibility improvements, or new versions of Products at its discretion.

Some updates may be free. Other upgrades, major versions, expansions, or new Products may require additional payment.

Briarwave is not obligated to provide perpetual updates, compatibility fixes, or support for every future operating system, DAW, plugin host, or hardware configuration.

11. Support

Briarwave may provide product support through email, website forms, documentation, manuals, FAQs, downloads pages, or other support channels.

Support availability, response times, and support methods may vary. Briarwave will make reasonable efforts to assist with product-related issues but does not guarantee resolution of every compatibility, system, DAW, or user-configuration problem.

Support may require proof of purchase, account information, license information, system details, DAW information, operating system information, or other technical details.

12. User Responsibilities

You are responsible for:

  • Confirming compatibility before purchase
  • Maintaining your computer, DAW, operating system, and plugin host
  • Backing up your sessions, recordings, presets, and files
  • Keeping your license credentials secure
  • Using Briarwave Products lawfully and responsibly
  • Ensuring that your use of any Product does not violate third-party rights

You are solely responsible for the music, recordings, sounds, works, compositions, productions, or other materials you create using Briarwave Products.

13. Intellectual Property

All Briarwave Products are protected by copyright, trademark, trade secret, and other intellectual property laws.

Briarwave and its licensors retain all rights, title, and interest in and to the Products, including software code, plugin designs, user interfaces, graphics, names, logos, presets, documentation, product concepts, manuals, downloadable materials, and related content.

You may not copy, distribute, resell, rent, lease, reverse engineer, decompile, modify, sublicense, share, upload, or make the Products available to others except as expressly permitted by Briarwave in writing or by applicable law.

14. Data and Account Information

Briarwave may collect and use information necessary to process purchases, manage licenses, provide downloads, authorize Products, communicate with customers, and provide support.

This may include name, email address, order history, license information, machine authorization information, support communications, and related account details.

Use of personal information is described further in the Briarwave Privacy Policy.

15. Third-Party Services

Briarwave may use trusted third-party providers for payment processing, website hosting, email communication, analytics, downloads, customer support, licensing, authorization, or other normal business operations.

These providers may receive information necessary to perform their services.

Briarwave is not responsible for the policies, terms, or practices of third-party websites or services that are not controlled by Briarwave.

16. Limited Warranty

To the maximum extent permitted by law, Briarwave Products are provided “as is” and “as available.”

Briarwave does not warrant that any Product will be error-free, uninterrupted, compatible with every system, compatible with every DAW, free of bugs, or suitable for every user’s intended purpose.

Briarwave makes no guarantee that a Product will produce any specific artistic, sonic, commercial, technical, or creative result.

17. Disclaimer of Warranties

Except where prohibited by law, Briarwave disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, system compatibility, or error-free performance.

You assume responsibility for selecting, installing, authorizing, and using the Products, and for the results obtained from them.

18. Limitation of Liability

To the fullest extent permitted by law, Briarwave shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the purchase, download, installation, authorization, use, or inability to use any Product.

This includes, without limitation:

  • Loss of recordings
  • Loss of sessions
  • Loss of presets
  • Loss of data
  • Loss of income
  • Loss of profits
  • Studio downtime
  • Business interruption
  • Equipment malfunction
  • Software conflicts
  • DAW crashes
  • Missed deadlines
  • Creative or commercial losses

In no event shall Briarwave’s total liability exceed the amount you paid for the specific Product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

19. Termination

Briarwave may terminate this Agreement and any license granted under it if you violate the terms of this Agreement, the applicable EULA, or any related license terms.

Upon termination, you must stop using the Product and destroy or remove any copies in your possession.

20. Changes to This Agreement

Briarwave may update or revise this Agreement from time to time. Updated terms become effective when posted on the Briarwave website or otherwise made available.

Continued use of the website, Products, downloads, licenses, or services after changes are posted constitutes acceptance of the revised terms.

21. Governing Law

This Agreement shall be governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

22. Entire Agreement

This Agreement, together with any applicable EULA, Privacy Policy, Terms of Use, or checkout terms, constitutes the entire agreement between you and Briarwave regarding the purchase, download, installation, and use of the Products.

If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

23. Contact

Questions regarding this Agreement may be directed to:

[email protected]